Company overview
We are seeking a driven and experienced Sales Assistant to join our client's expanding team. Our client is a pioneering company with headquarters in Vienna, Austria, and satellite offices in Washington D.C. and Nairobi. They produce globally consistent and reliable forecast data on consumer demand. Their data is utilized by businesses worldwide, predominantly in the FMCG, retail, and financial services sectors. They offer their data on a subscription basis, providing critical insights that drive business decisions.
| Position Title | Sales Assistant |
| Level | Skilled Non-Management |
| Language Skills | English (C1) |
| Professional Skills |
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| Location | Zagreb |
| Education (min) | Technical or commercial training successfully completed |
| Willingess to Travel (%) | 20 |
| Reports to | Manager |
| Sector | Sales |
| Contract | Permament |
Role Description
The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently. This role is pivotal in ensuring the smooth execution of sales activities and contributing to the overall success of our client’s team.
Core Competencies
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM systems and digital tools (e.g., Salesforce, HubSpot, LinkedIn) is preferred.
- Ability to multitask and prioritize effectively.
- Fluency in English (C1 level) is mandatory; additional languages are a plus.
Key Responsibilities:
1. Sales Support and Coordination:
- Assist the Outbound and Executive Sales teams with daily administrative tasks.
- Handle correspondence, emails, and phone calls professionally and promptly.
- Prepare and edit documents, reports, and presentations as required.
- Coordinate and organize sales events, meetings, and travel arrangements as needed.
- Support the implementation of sales strategies and initiatives.
- Collaborate with the sales and marketing teams to enhance outreach efforts.
2. Lead and Client Management:
- Maintain and update the lead management system, ensuring data accuracy and currency.
- Track and follow up on leads to ensure timely and effective communication.
- Assist in preparing sales proposals, contracts, and related documents.
- Act as a point of contact for clients in the absence of the Outbound Sales Executive.
- Assist in building and nurturing strong relationships with prospective clients.
- Handle client inquiries and deliver exceptional customer service.
3. Reporting and Analysis:
- Assist in collecting and analyzing sales performance data.
- Prepare regular reports and presentations on sales metrics and performance.
- Provide feedback and insights to help refine sales strategies and processes.
Competencies
Soft Skills:
- Analytical competence and strategic thinking.
- Service-oriented personality with a strong customer focus.
- Ability to handle stress and maintain assertiveness in challenging situations.
Personal Characteristics
- Result orientation: The ideal candidate has a clear understanding of what it means and takes to deliver results on time, on budget and on quality.
- Strategic orientation: The candidate is quickly able to work and integrate himself into new and challenging projects.
Analytical skills: The ideal candidate has excellent analytical and communicative skills. The candidate has healthy self-confidence and easily understands and evaluates the given situation.
Open-minded and driven by success: He/ She has the ability to quickly drive ideas into solutions while helping to provide input and help the team.