SGS reduces the cost of operations for clients while optimizing the business process towards efficiency and effectiveness. We have defined and set new standards in the world of BPO.
We are the only DaaS provider in the world!
WHAT IS DaaS AND HOW IT WORKS?
______
SGS fuses DaaS & SaaS into one tailor-made client solution – DaaS. SGS changes & reshapes the BPO industry while delivering a next-generation premium service to the market.
End-to-End department solutions
WHAT IS DaaS?
________
How does DaaS work?
____________
1. Client Requirements Plan
• Candidate specifications
• Number of employees
• Level of expertise
• Language skills
• Additional skills
2. SGS Recruitment Process
• Global search for local placement
• Recruitment network in the CEE region and globally
• Filter candidates that match the job description
3. Client Selection
• Interview
• Evaluate
• Decide
4. SGS Integration
• Employing the candidates
• Payroll and local law compliance
• Dedicate office space and equipment
• Whole department = one monthly invoice
5. Client Integration
• New hires integrated
as clients’ employees
• New team is ready and
set to work
• Exclusively managed
by the client
We are the only “DaaS” provider that allows the client to build his customized & dedicated team for the specified departments.
WHAT IS THE SGS ONE?
________
SGS ONE – the new cloud solution to optimise your business.
DIFFERENCE: DaaS VS OUTSOURCING
______
Functions & Features |
DaaS |
Outsourcing |
Ability to build your own department filled with selected team members |
|
– |
Ability to change and replace team members |
|
– |
Ability to define the work and job profiles |
|
|
Ability to interview the team members |
|
– |
Ability to select the staff |
|
– |
Business communication conflict |
Low |
High |
Command over intellectual property |
|
– |
Complete control |
|
– |
Completely independent |
|
– |
Confidentiality and security risk | – |
|
Cost reduction |
|
|
Cultural focus |
|
– |
Dedicated office |
|
– |
Full control about the procedures |
|
– |
Full control about the process |
|
– |
Full control of the department |
|
– |
Full control of the people |
|
– |
Hidden costs | – |
|
Innovation influence and adaptability |
|
– |
Loss of control | – |
|
Benefit & Quality comparison chart – DaaS vs Outsourcing
- 6.5% - Outsourcing
- 93.5% - DaaS
Managed Office Service |
|
– |
New Hire Potential Incubator |
|
– |
Personalizable facility |
|
– |
Poor Quality of Service | – |
|
Potential for conflict | – |
|
Quality Control |
|
– |
Quality of work |
High |
Low |
Tailor-made Solution |
|
– |
Things Get Lost in Translation | – |
|
Time Zone |
|
– |
Transparency |
|
– |
BENEFITS FROM SGS
________
DaaS
ERP & CRM {SaaS}
MOBILE DATA APP
SGS WORKFORCE
UNIQUE FEATURES
ADAPTATION RATE
UNIQUE PRICING MODEL
FIRST TO MARKET
WHY CROATIA?
______
Knowledgeable, well educated, affordable workforce (qualified and professional candidates and employees) 49% of the population speak English, 34% speak German, and 14% Italian. Language skills are a strong point for Croatians.
Croatians present a smart WaaS [Workforce as a Solution] – Croatians are innovative and inventive (Nikola Tesla, Penkala, Rimac, etc.).
Since labour force costs are substantially low, SGS uses the opportunity and decreases the cost of operations for clients up to 60% while delivering next-generation managed services to the industry.
ATTRACTIVE PLACE
TO WORK:
Croatia is financially attractive (low taxation system)
Part the Mediterranean sea
Excellent logistic connections to all European cities
Very attractive for clients & employees
Excellent access to CEE resources
CEST TIME ZONE
STRATEGIC GEOGRAPHICAL LOCATION:
In the heart of Continental Europe & Middle East
Boat harbours, marinas, and airports serve as a gateway to the rest of Europe, GCC and CEE major cities
EUROPEAN UNION
MEMBER BUT NOT EUROZONE MEMBER:
Legally fully integrated in European Union
The additional benefit: it is not part of the Eurozone (€) which allows us to deliver significant cost saving & benefits for our clients & employees
HOTSPOT – CROATIA
NEW STARTUP:
Croatia is affordable, has pro-business legislation
Favourable corporate tax rates (12-18%)
Populated by talented European citizens
The new place to be for investors
In this economic environment:
SGS is driving efficiency
Effectiveness
Added value by delivering true end-to-end premium professional services
WaaS & SaaS
SCALABLE GLOBAL SOLUTIONS JSC
Ulica grada Vukovara 284
Zagreb, HR-10000, Croatia
+385 1 353 5930
+385 91 557 3624
[email protected]
OPEN: Monday – Friday: 8am – 5pm, CEST